A Customer Discovered Their $350 Lego Set Was Missing Pieces. The Company's Response Was Brilliant | Inc.com
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Twitter 上的LEGO："@emmitaic Yay! 😍 We're glad to see those replacement parts arrived and your build is complete." / Twitter
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Lego Customers Lose Millions of Pieces a Year. The Company's 4-Word Response Is the Best I've Ever Seen | Inc.com
LEGO REPLACEMENT PARTS
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Customer Service - LEGO.com US
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Lego sent me replacement parts for my Chamber of Secrets : r/lego
Doing It Right, Lego Customer Service Style - Jay's Brick Blog
Customer Service - LEGO.com US
LEGO Twitterren: "Hey Jennifer! 😊 Just like you, we receive the minifigures in their mystery bags, that's why we don't have individual replacement parts. But we can check if we can find
My Wanda CMF was missing her cape, and even though I've heard they don't do replacement parts for CMFs, I still reached out to customer service. They made my week. : r/lego
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Bricks & Pieces: Jonas' Highlights - January 2019 | New Elementary: LEGO® parts, sets and techniques
